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3. Russian Mechanics SAP C4C implementation and support

Russian Mechanics - manufacturer of rugged, all‑terrain mobility solutions for extreme conditions.

SAP C4C implementation and support for region wide dealer network.

Key outcomes and benefits:

• Scalable CRM platform that standardizes sales, enhances dealer transparency, speeds up orders, and improves 

control and forecasting;

• Unified service platform that increases transparency of warranty and service processes, reduces claim processing time, 

enhances quality control of dealer work, cuts operational and warranty costs, and improves customer loyalty;

• Automated complex sales scenarios - Corporate deals, tenders, and dealer network management. Consistent rules and transparent sales processes across all stakeholders, from headquarters to regional dealers.

Scale: Central Distribution office and 175+ Dealers across region, CIS and Europe. 1,2,3 support line.