Uniwagon - manufacturer of freight railcars and railway transportation solutions provider.
SAP C4C, SAP JAM (dealers portal) implementation and support.
Key outcomes and benefits:
- Accelerated the processing of customer inquiries;
- Reduced manual work and the risk of errors;
- Improved collaboration between departments;
- Created a foundation for scaling and developing sales.
Scale: 70+ Users. 1, 2, 3 support line